Support and Guidance¶
Frequently asked questions¶
Answers to most frequent queries by the MSS users, collated from various perspectives, can be found herein -
How-to Videos and Guides¶
The YouTube channel is regurlarly updated with basic usage training and new feature walk-through tutorials. Checkout the playlists section for your area of interest -
Warranty support channels¶
Every My sCool Server has a sticker bearing a unique MSS ID or S/N (Serial Number). This ID is important for all communications with Recherche Tech in regards to your MSS hardware. If you ever have an issue with your MSS hardware and it is under warranty, simply open a ticket through any of the support channels and quote this MSS ID and the nature of your problem.
Support portal: https://helpdesk.myscoolserver.com
Email-id: helpdesk@myscoolserver.com
WhatsApp number: +91-79-40080440
Community Support¶
Learning resources¶
The My sCool Server comes preloaded with Hackett and Bankwell comic books [1]
and content from Spoken Tutorial [2] that walks you through everything you need to know
about using Ubuntu linux, almost every GUI application comes with F1
help, and respective documentation in /usr/share/doc folder
.
Community created documentation available at:
Ubuntu community help¶
MSS community help¶
Typing in your language¶
Li-f-e - Linux for Education help¶
Must read before seeking community help¶
http://www.catb.org/esr/faqs/smart-questions.html
[1] | http://hackettandbankwell.com |
[2] | http://spoken-tutorial.org/about-us |